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Dataday IT Ltd is registered in England & Wales | Company number 11916227 | Address: Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX

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Frequently Asked Questions

How long will my website take to build?

This will depend on the features and complexity of your website. If you need something in a hurry you can always opt for a single page temporary site whilst your main site is being built. Typically you are looking at anywhere from 2-8 weeks.

will you write my content?

We can but it is often better that you provide your content especially if you work in a specialised industry. We'll help to tidy it up and make sure it is user friendly for your customers along the way.

what is seo and why do i need it?

SEO is short for Search Engine Optimisation and it is the under the bonnet work that helps your website show/rank in google searches. You may have the greatest product or service in the world but it will fall by the wayside unless people can find it. 

It is important that your site has SEO maintained to keep up to date with changes in Googles algorithims 

 

why do i need a maintenance package

Just like a car it is important to keep your website maintained. Regular updates not only show your business is active but will also help your SEO.

Our maintenance packages are tailored to your business needs.

 

can i make my own changes to my website?

Yes, once your website is built it will be handed over to you. We will give you a quick tour of how it works and how to make edits and updates.  We do however recommend a maintenance package so we can handle this for you as sometimes making changes can potentially 'break' other areas of your site

 

what can i do from my control panel?

Your control panel (CPanel) allows you to make changes to your website, email accounts, see your disk usage, back up your website and much more.

what support do i get with my website?

Every website will have 30 days of free support where we will work out any issues that may arise. After this we recommend a maintenance package to help keep your website in tip top shape

how do i contact you?

We can be contacted via phone or email support as well as through the website contact form. We aim to respond the same day in most cases but certainly within 24 hours

CAn i refer someone to you for a website?

Yes, we are currently working out the details of our referral program but at present you will receive two months of our GOLD maintennace package on completion & settlement of your referrals website.

how does your charity donation work?

we are proud to be supporting Prostate Cancer UK and will be donating 5% from all new website build sales so having your website built by is also supporting this great cause. The totals can be seen in our about page.

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